Contact Us | N2SS

Get in Touch

Have questions about our products? Need help with your purchase? We're here to help!

Email Us

support@shelleycooke.com

We typically respond within 24-48 hours

Common Questions

📦 I didn't receive my download link

Check your spam folder first! If you still can't find it, email us at support@shelleycooke.com with your purchase email, and we'll resend it.

💳 I have a question about my order

Email us at support@shelleycooke.com with your order details, and we'll help you out.

📄 I can't open the PDF files

Make sure you have a PDF reader installed (like Adobe Reader or Preview on Mac). If you're still having trouble, contact us and we'll help troubleshoot.

🔄 What's your refund policy?

Due to the digital nature of our products, all sales are final. However, if you experience technical issues or believe there was an error, contact us within 14 days and we'll work with you to resolve it.

🤝 Partnership or collaboration inquiries

We'd love to hear from you! Email support@shelleycooke.com with details about your proposal.

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